Following the completion of the Trust’s Summer Survey, we present the results for supporters to read.
The purpose of the survey was to gain initial feedback on the activities of the Trust and the Club over the past twelve months, whilst seeking priorities for our work over the next season.
The first part of the Survey was to gain feedback on the Trust’s work over the past season:
| Trust Work | 2019-20 |
|---|---|
| Communication with members | 8.0 |
| Exiles | 8.4 |
| Friends of the Trust | 7.3 |
| Meetings with the Board | 7.6 |
| Monthly Newsletters | 8.2 |
| Social Events | 7.5 |
| Website | 7.8 |
| Welfare | 8.0 |
We then moved on to looking at how supporters viewed the actions of the club over the past year:
| Club work | 2019-20 |
|---|---|
| Season ticket prices | 8.2 |
| Matchday Admission Prices | 6.5 |
| Stewarding/Safety | 7.1 |
| Stadium Catering | 5.2 |
| Stadium Bars | 6.4 |
| The club's transparency | 4.8 |
| Customer Service | 6.6 |
| Online / Social Media | 6.5 |
| Club Shop | 7.5 |
We asked supporters what they thought the Trust’s top five priorities should be throughout 2020-21. This was the response:
| Priority | Votes |
|---|---|
| More work attracting families to Spotland | 74 |
| Increasing our shareholding in the club | 66 |
| More consultation with supporters | 63 |
| Increasing the size of the Trust membership | 60 |
| Improving the feedback from our meetings with the club | 54 |
| More work with junior Dale supporters | 46 |
| Increasing our fundraising for the club | 45 |
| Improving our presence on social media | 37 |
| Launching the Former Players' Association | 37 |
| Expanding our work in the local community | 34 |
| More social events | 22 |
| Taking more of a role in national issues | 7 |
We will be looking to publish the Trust’s response and proposed actions to this survey within the next few days.
Thank you to all who participated in the survey.
All 35 pages of the survey report can be read in full below: