The Trust has had several people saying that they have not received emails which the trust has sent from its various email addresses, and on further investigation we have found that some have ended up in a recipients spam box of their email client (software they use to get emails)
Now we ALWAYS reply to emails which we receive from trust members and non-members alike, these are usually on our main email address which is, info@daletrust.co.uk and this is our main contact email address
Our confidential Welfare email address is welfare@daletrust.co.uk
And our “Friends” email is friends@daletrust.co.uk
It is these three email addresses you need to add to your safe receiver list, especially the welfare one which sends various greetings to our members at appropriate times and our main mail address, the “info” one which you will need to get replies to all queries.
Now to keep a potentially complicated help explanation to its simplest we hope the following may help.
But first
It’s worth remembering that for most there are two ways we get our mail
1) Web mail: this is when we log on to a email service on the web, type our name and password in and our email opens up, examples are BT.COM, AOL.CO.UK, and MAIL.COM are of which require logins.
2) The other way is that we have on our devices (Our PC’s, Smartphones , IPad and tablets) software which talks to our web mail and opens it up for us, Microsoft Outlook being one and Mail in later versions of windows are two examples though there are many more,
In these if you look down your mail box you will see the words “Spam” just click it on and if the mail is there click it and open it. We would advise though that in that box may be suspicious looking emails, if that’s the case and you are not sure then do not open them. We would advise that all hardware has antivirus and Antimalware software on because this should catch any dodgy stuff, there are plenty of good antivirus software programs, some free on the web.
But back to getting your emails, below are some examples of the most commonest email programs and how you can tel them which mail they can trust so it never reaches the spam box.
We thank and credit Chris Hoffman (Full Bio on Chris HERE ) Editor in Chief of “How To Geek” for this article which is found in “How To Geek” which you an read in full HERE
How to Stop Legitimate Emails From Getting Marked as Spam
Email services automatically classify messages as “spam” if they look spammy. And in general, they do a pretty good job. But those filters aren’t perfect, and occasionally you may see messages you want getting sent to the spam folder.
We’ll go over a few tips for the most popular email services, but there’s one tip that should work with just about any service out there. To ensure emails from a specific sender don’t get sent to spam, add that sender’s email address to your contacts or address book. If you have them as a contact, most email services should know that you want to receive messages from them, and won’t mark them as spam.
However, here are a few other tips for marking messages as legitimate in Gmail, Outlook, and Yahoo.
Gmail
In Gmail, open the email that was sent to spam. If you haven’t removed it from your Spam folder yet, click the “Not Spam” button at the top of the email.
Alternatively, as we mentioned before, you can add that sender to your contacts. To do this, click the menu button at the top right corner of the email and select “Add [Name] to Contacts list”.
Microsoft Outlook
In the Microsoft Outlook desktop program (not to be confused with Outlook.com, described below), there’s a special option that prevents emails from getting marked as spam. Click the “Junk” button in the Delete section on the ribbon and select “Never Block Sender”.
Outlook.com
Outlook.com considers emails from your contacts to be important, so you can simply add an email address to your contacts and emails from that sender shouldn’t be marked as spam in the future.
To do this, click an email from that sender and locate the sender’s email address at the top of the email. Click it and then click the “Add” button. Enter whatever information you want for the contact and then click “Save” to add the email address to your contacts.
While Outlook.com will prioritize emails from your contacts, it may still send them to spam if they look unusually spammy. If emails continue getting sent to your spam even after you add the email address to your contacts, you can completely override the spam filter with the “Safe Senders” list.
To do so, click the gear menu at the top right corner of the Outlook.com website and then click “Options”. Click the “Safe Senders” option under Junk Email and add the sender’s email address to the list here.
Yahoo! Mail
In Yahoo! Mail, add a sender to your contacts and its emails won’t get sent to spam in the future.
To do so, open an email from that sender, click the sender’s email address at the top of the email, mouse over the “…” menu at the bottom of the popup, and click “Add to contacts”. Enter whatever information you want for the contact and click “Save”.
Again, for services and email clients not mentioned here, you can almost always prevent emails from getting sent to spam simply by adding the sender to your address book or contacts.
If it has an option to mark as “Not Spam”, “Remove from Spam”, or something similar, you can always click that too. However, it’s generally better to add a sender to your contacts. That’s a clearer signal to your email service that you want to see emails from that sender.
We hope that this may help those that have had problems, if you are still not sure and suspect your emails are ending up in spam then, email us on info@daletrust.co.uk and leave a contact number, we cannot promise we can sort it out but we will try and get the answers for you, or come and see us at the trust desk in the dale bar before home games, again we may not be able to help then but we will endeavour to find the answer.
The Trust is indebted to the author of the above article, Chris Hoffman and recommend the web site “how to geek”
Which is HERE
The site contains many other help services and advice.
Pleased note the Trust cannot be responsible for any mishaps that may occur when using the above but offer it as a source which may assist. There are other sites on the web which also deal with this topic which you may find beneficial.
As always best computing practice is to back up your system before attempting any major changes.